New to Lakeshore? You might find THIS page useful
480 Charles St. E., Kitchener
Walk-in counselling available Thursdays
12 pm. - 6 pm
400 Queen St. S., Kitchener
9 Avondale Ave. S., Waterloo
Waterloo Wayside Centre
22 Bridgeport Rd W
Waterloo, N2L 2Y2
EMAIL for information
242 Queen Street South,
Wed: 1pm – 5pm
Youth ages 12 – 25
300 Gage Avenue, Unit 1,
M–Th: 10am – 12pm/1pm – 4pm
F: 10am – 12pm
Daily Bread Hampers by appointment (5 hampers/year/family)
House of Friendship Food Hamper Program 807 Guelph Street,
(Calling ahead of time may save some time, but is not mandatory)
Call between 8:30am – 4pm
Open to public 9:30 – 4pm
Closed weekends and statutory holidays (Christmas, Easter, Canada Day etc.)
Limit of 6 hampers/family/year.
Halal foods and accommodation for special diets (gluten free etc) available depending on donations.
Operating out of most Catholic churches in
K-W provides emergency food supplies in geographic areas. You may be directed to another site if you do not live within a church’s boundary. For assistance, contact the Catholic church nearest to your residence or call 519-743-5576 to find your site
Housing & Renters
The booklet also includes:
Options to support independent living.
Independent affordable rental housing options.
Housing with support in Waterloo Region.
Rules for rental housing.
Financial Assistance Programs for older adults.
The Waterloo Region Energy Assistance Program (WREAP) helps households with low-incomes avoid the consequences of not being able to pay their utility bills, such as loss of heat or homelessness
Affordable Community Housing gives individuals and families with low- to moderate-income households the opportunity to rent a housing unit at a lower cost.
Provides housing for people with disabilities who are single adults or childless couples under the age of 60 and able to live independently
For information call: 519-744-6655
South Waterloo Housing Authority 519-575-4400
Community Information Centre of Waterloo Region
Maintains list of housing projects with accessible units and rent geared to income
Lutherwood offers a wide range of housing services to support individuals, couples and families to find and keep housing. Programs have varying levels of support and eligibility requirements.
Know your rights!!!!
Landlord & Tenant Board - 416-645-8080
or outside of the 416 calling area, toll free at 1-888-332-3234.
Ontario Tenants - has some useful information.
Looking for housing? Check out these websites.
Housing and In-Home Attendant Services Supports
accommodation for those attending the University of Waterloo
TTY: 519 571 7590
Co-operative and Non-Profit Housing in Waterloo Region
Go HERE for a list
519-742-8327 x 0
Hours: Monday to Friday 8:00 a.m. – 4:00 p.m.
City Of Waterloo Fire Department - for Fire Prevention (519) 884-0900, and other non-urgent inquiries by telephone (519) 884-2121
Waterloo Regional Police Service: for emergencies and crimes in progress call 911
Ontario Regional Poison InformationCentre 416-813-5900 or Toll Free1-800-268-9017 (TTY-only 416-597-0215)
Kids Helpline 1-800-668-6868
Sexual Assault Support Centre of Waterloo Region, Crisis Line: 519-741-8633
Telecare Cambridge, Crisis Phone: 519-658-5455
Women's Crisis Services of Waterloo Region - Cambridge Haven House, Crisis Phone: 519-653-2422
Women's Crisis Services - Anselma House, crisis line: 519-742-5894
Grand River Transit, public transit, routes
and schedules 24 hours, 7 days a week
United Taxi - 519-888-9999
Waterloo Taxi - 519-888-7777
City Cab - 519-747-7777
Waterloo Region District School Board, for public Kindergarden to Grade 12 education
Waterloo Catholic District School Board, for Catholic elementary to high school education
University of Waterloo
Wilfred Laurier University
99 Regina Street South
Waterloo ON N2J 4V3
8:30 am to 4:30 pm
Waterloo Hospitals and Healthcare
Telehealth Ontario 1-866-797-0000 for
health advice over the phone
Walk in and Community Health Clinics
The Waterloo Walk-In Clinic, University Shops Plaza II, 170 University Ave W, Unit 13, Waterloo, N2L 3E9, 519-725-1514
Grand River Hospital, 835 King St. West, Kitchener, (519) 742-3611
St. Mary's General Hospital, 911 Queen's Boulevard, Kitchener, (519) 744-3311
Doctor Search, a service provided by the College of Physicians and Surgeons of Ontario
Local Agencies/Other Resources
Be WebAware - For Parents to keep your children safe when on the Internet
All information listed on this page has been gathered from many sources. We will work hard to make sure these links are current and active. If you have a link or resource that we have missed that you think would be useful for our community, please send it to us HERE